Home Insurance
General information
What is home insurance?
Home insurance is a type of property insurance that covers a private residence and its content.
What type of home insurance bundles do you offer?
We offer three main bundles: content only, building only, and a combined bundle of content and building.
What does the content only bundle cover?
It covers personal belongings within the home, like furniture, electronics, and personal items against theft, damage, or loss.
What is included in the building only insurance bundle?
It covers the physical structure of your home, including wall, roofs, fixtures, and fitting against risks like fire and storm.
What advantages does the combined bundle offer?
It provides comprehensive coverage for both the home structure and its content, offering full protection.
Do home insurance policies include Emergency Home Assistance?
Yes, every home insurance policy from Tree include Emergency Home Assistance.
Emergency Home Assistance Service
What is Emergency Home Assistance?
It is a 24/7 service covering emergency repairs for plumbing, electrical, locksmith, and glazing issues.
How does emergency home assistance differ from home insurance?
Emergency Home Assistance is a service that provides immediate emergency repairs for urgent issues like plumping leaks and electrical failure, Home Insurance, on the other hand covers long-term risks and damages and allows you to file claims for compensation.
What emergences are covered under Emergency Home Assistance?
Plumbing leaks, electrical failures, lockouts, and broken glass in doors/windows.
How can I request Home Maintenance or Emergency Home Assistance services?
Toll Free Number: 8008500081
Email Address: HA-ME@europ-assistance.com
WhatsApp Number: +966563784909
Home Maintenance service
What does home maintenance cover?
Regular maintenance service like plumbing, electrical, locksmith, glasswork, as well as AC repairs and cleaning.
How is home maintenance different from Emergency Assistance?
Home maintenance is for routine upkeep, while Emergency Assistance handles urgent repair.
How many Emergency Home Assistance & Maintenance services can I request annually?
You can request up to 3 services per year, with a 700 SAR limit per service. However, AC-related services are limited to once per year.
How can I file a Home Insurance claim?
Call center phone: 8001240505
Email: homeclaims@tree.com.sa
Or Submit your claim now: click here (store.tree.com.sa/claims/).
Claim
How can I file a Home Insurance claim?
Call center phone: 8001240505 Email: homeclaims@tree.com.sa Or Submit your claim now: click here (store.tree.com.sa/claims/).