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FAQs & Support

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Stay at the scene and get help

  • Stay calm
  • Check if anybody is injured
  • Call najm and wait for help to arrive
  • Stay at the scene – leaving can cause violations and fines

Report the accident

  • Wait for Najm/Police/Basher to arrive at the scene
  • Describe the accident as clearly and precisely as possible
  • Check the accident report is accurate and complete

Collect accident evidence

  • Take photos of the accident scene and any damages from different perspectives, including license plates and skid marks on the road.
  • If you have a witness that can support your claim, ask for their contact details.

Exchange details

  • Name and contact details of drivers, passengers, and witnesses.
  • Registration numbers of all vehicles involved.
  • Insurance details of the other driver(s).

Get yourself and your car to a safe place

  • If your car is safe to drive, take it off the road to a safe place.
  • If it’s not safe to drive, get it towed to a safe location or a garage.