1. General:
Welcome to “Tree Pet Community” website. We place our members at the heart of everything we do and are committed to ensuring you have the best possible experience when using our platform.
Please read these Terms of Use carefully as they contain important information about your legal rights, remedies and obligations. This Terms of Use policy sets out the standards that apply when you upload content to our Platform, make contact with other Members on our Platform, link to our Platform, or interact with our Platform in any other way.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Tree Pet Community website if you do not agree to take all of the terms and conditions stated on this page. These Terms of Use apply to your use of this platform.
You must only use this platform for your personal use only and not for business or commercial purposes.
Some of your personal data will be published on the Platform so please do not give us any information that you would not like to be made public. For more information about how we may use your personal data, please read our privacy policy.
If we consider that any content uploaded to the Platform does not comply with this policy, we can at our absolute and sole discretion amend or remove it at any time without being required to provide any reason for our decision.
The following terminology applies to these Terms of Use, Privacy Statement, and Disclaimer Notice and any or all Agreements:
“Member,” “Client,” “You,” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions.
When we talk about “we”, “our”, “the Company”, “ourselves”, or “us” in this policy, we are referring to Tree Digital Insurance Agency, the company which provides the Community Platform and/or Services. Please read this policy carefully before using our Platform/Services.
“Party,” “Parties,” or “Us,” refers to both the Members and ourselves.
“Platform” means either the site on the world wide web located at https://tree.com.sa/pets/ or any mobile application that we provide using the internet.
“KSA” means the Kingdom of Saudi Arabia.
2. License:
Unless otherwise stated, Tree Digital Insurance Agency and/or its licensors own the intellectual property rights for all material on Tree Pet Community website. All intellectual property rights are reserved. You may view and/or print pages from Tree Pet Community website for your own personal use subject to restrictions set in these terms and conditions.
3. You must not:
o Republish material from Pet Community website,
o Sell, rent, or sub-license material from Tree Pet Community website,
o Reproduce, duplicate or copy material from Tree Pet Community website,
o Redistribute content from Tree Pet Community website,
o Do anything that affects the integrity or security of this platform or causes or may cause harm, damage or unreasonable inconvenience to other users of this platform, us or the platform.
4. Content:
You must make sure that anything you upload is:
o Fair
o Balanced
o Factual
o Accurate
o A genuinely held belief.
o Generic e.g. that you list the nearest big town or nearest city, not your specific location.
o General e.g. when describing your home and location use wording such as ‘close to shops, cafes, bars and amenities’, not ‘next door to Starbucks’.
o Non-specific e.g. just a job role, not official job title (Service Executive, not Membership Service Executive at Tree Digital Insurance Agency)
o Done with any involved person’s prior written consent.
o Compliant with the law
You must not upload any content that:
o Includes personal information about yourself such as bank account number, National ID number, etc.
o Is specific home address information such as house numbers.
o Includes specific security information such as alarm codes, Wi-Fi codes and passwords.
o Contains other individuals without their permission e.g. photos, videos and written information.
o Promotes political opinions.
o Includes information about anyone who is not a member without their prior permission.
o Has sensitive information in the background such as open laptop screens, bills, personal photos (e.g. wedding photos, baby photos and general family photos)
o Promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation or age.
o Is threatening, abusive or invades another’s privacy, causes an annoyance, inconvenience or needless anxiety
o Is likely to harass, upset, embarrass, alarm or annoy any other person
o Is defamatory of any person
o Obscene, offensive, hateful or inflammatory
o Sexually explicit
o Promotes violence
o Is likely to deceive any person
o Promotes any illegal activity.
o Promotes any other business (including your own)
o Reveals any confidential information (including information exchange between you and another Member)
o Infringes any copyright, database right or trade mark of any other person
o Knowingly transmits any data, sends or uploads any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of the Platform and any computer software or hardware
5. Reviews & Other Interactive Services
We may make reviews and other communication services (“Interactive Services”) available on the Platform.
We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information or material (“Submission”) submitted to our Interactive Services. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.
We may remove or edit any Submission to any of our Interactive Services whether they are moderated or not. The Submissions must comply with this Terms of Use Policy.
By making a Submission, you grant to us a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the Submission (in whole or in part) on the Platform, and on any other websites operated by us, indefinitely.
6. Removal of Links from our Website:
If you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.
7. Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
o limit or exclude our or your liability for death or personal injury;
o limit or exclude our or your liability for fraud or fraudulent misrepresentation;
o limit any of our or your liabilities in any way that is not permitted under applicable law; or
o exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
8. Change to the Terms of Use:
We reserve the right to change these terms of use at any time without prior notice. By using this website, you are agreeing to be bound by the then current version of these terms and conditions.
9. Contact Information:
If you have any questions or concerns regarding these Terms of Use, please contact us via email: pets@tree.com.sa