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FAQs & Support

You had an accident?

What to do next?

Stay at the scene and get help

Stay calm
Check if anybody is injured
Call najm and wait for help to arrive
Stay at the scene – leaving can cause violations and fines

Report the accident

Wait for Najm/Police/Basher to arrive at the scene
Describe the accident as clearly and precisely as possible
Check the accident report is accurate and complete

Collect accident evidence

Take photos of the accident scene and any damages from different perspectives, including license plates and skid marks on the road.
If you have a witness that can support your claim, ask for their contact details.

Exchange details

Name and contact details of drivers, passengers, and witnesses.
Registration numbers of all vehicles involved.
Insurance details of the other driver(s).

Get yourself and your car to a safe place

If your car is safe to drive, take it off the road to a safe place.
If it’s not safe to drive, get it towed to a safe location or a garage.

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